Services

Overview

Most firms consulting in technology and communications are invested in proprietary commercial software, leading to poor fit for the nonprofit organization. We know that open source solutions are often better.  We’ve consulted in Linux, Drupal, Joomla, WordPress, CiviCRM and other open source technologies, and our focus on the NPO sector means years of experience in the organizational culture of advocacy, cause and fundraising groups. From strategy to software to training, our solutions are closely tailored for nonprofits. You have constituents, members and donors, not customers, and we recognize that at every step.

Strategy

Well-designed project plans and experienced execution make all the difference. Site launch, site analytics, fundraising or constituent management goals, purchasing and recruiting are best left to responsive, experienced technology professionals.  From remote project management to contract CIO services, we can bridge the gap between your goals and your technology.

Social Media Optimization

Improving engagement with donors, members, prospects or constituents is now a 24/7 proposition.  Your campaigns belong in your people’s pockets, ready to engage them at any moment.  The critical balance of channel, content and technology is what we bring to the nonprofit.  Your identity shouldn’t be buried in search engines.  Your good work is good news that should be spreading itself, but won’t without the right plan involving blogging, Twitter, Facebook, LinkedIn or the social web’s next major development.

Constituent Management with CiviCRM

Constituent Relationship Management is to the nonprofit what the sales funnel is to business – a lifeline of revenue and a hugely important communications and organization channel.  The open-source state of the art for the nonprofit is CiviCRM.  Far more than an online database application, CiviCRM brings the power of open-source to your NPO’s mission in operations, events, case management, email communications, online fundraising, donor management, political campaigns and more.
Training
On-site and remote training solutions in software, strategy, policy, practice and social media trends is available on your schedule.

Audit and Analysis
Your nonprofit’s initial efforts in social media and CRM may well have been better than nothing, but donors or constituents have fewer resources and less patience than ever. Upgrade and extend your offerings this year – and watch the engagement, outcome and fundraising levels rise.

Hosting and Architecture
Your site is too important to be left at the mercy of a massive hosting firm with hundreds of thousands of sites.  Closer, more individual attention is the way to smoother transitions, fewer problems, greater security and reliability.  Ask us how to migrate and settle for the foreseeable future, leaving downtime behind while clearing obstacles to expansion.
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